How do I log on?
You choose UiB as your institution and then you log on with your regular UiB username (eg. abc099) and password which are identical to the ones you use to log on to Mitt UiB, Webmail and computers on campus.
How is the app valid?
You have to pay the semester fee (if applicable) and complete the semester registration on Studentweb for the current semester. Note that it may take a while before your payment is registered on Studentweb. More information about semester fee, semester registration and Student Card is available on the bottom of this page.
Will I still need a student ID card?
Yes. The student card is used as access card to buildings, a library card and for printing services.
How do I use the app as a student ID to get student discounts?
If you are asked to prove your student status, show your valid Student ID App on your phone. The app shows that you’re an active student at UiB. If the app doesn’t show your photo you must identify yourself with an additional picture ID along with the app.
Why doesn’t my photo appear on the app?
The app will only show your photo if you have visited the UiB Card Centre to obtain a student card and had your photo taken. IF the photo still does not appear, click on the three dots in the right hand corner and chose 'Update'.
The app is still valid as a student ID, but if it doesn’t show your photo you must identify yourself with an additional picture ID along with the app.
I’m receiving an error message. What should I do?
If you are experiencing problems concerning logging in, please try the following:
- Try to uninstall the app and then download it again.
- Try logging on via someone else's phone. If this works, you should contact your phone company.
- Log on to innsyn.feide.no. If this does not work, you should try to change your password at passord.uib.no. Avoid letters such as æ, ø, å, á, ë, š, ñ.
If none of this works, you may contact semesteravgift@uib.no explaining the problem and what you have tried so far.
Do I have to show the Student ID App for examinations?
No, you will not be asked to show the Student ID App or a semester receipt, and the app is not valid as identification at examinations. Regular ID with a photo is required. Note that you are not allowed to use a cell phone during examinations.
What type of personal information does the app include about me?
The app collects the following information: name, photo, date of birth, student number, institution and whether you are a valid student (meaning that you have paid the semester fee (if applicable) and registered for the current semester).
The information is only stored locally on your phone in the app.
For which periods are the Student ID App valid?
The app is valid as a student ID through 1 September in the spring semester and throug 1 February for the autumn semester if you have registered for the semester and paid the semester fee (if applicable).
