Tools based on artificial intelligence in education

• Collective term: Generative artificial intelligence is a collective term for various models that can produce text, images, videos, and more, based on some given input data. ChatGPT is one of many such tools that use generative AI to produce text. As a user, you can ask tools like ChatGPT questions and get seemingly credible answers back. As ChatGPT is the most used service for producing text using generative AI, it will be used as an example here. Other tools like Copilot for web from Microsoft and Bard from Google can function similarly to ChatGPT. 
   
• Needs to be trained: For generative AI to be able to produce content, it first needs to be trained. This training takes place by feeding the model and teaching it on data. During training, correlations in the data are identified, and it is these correlations that allow the model to produce content that is perceived as innovative or original. 
   
• Not necessarily a reliable source: It is important to emphasize that it is models that produce content. Even if a chatbot, for example, is trained with extensive amounts of data from around the world, it does not necessarily mean that it is a reliable source of information. Every time you ask the chatbot a question, it will generate several different answers in the background, calculate the probability that the answer is optimal and return this. Therefore, the chatbot does not function as a search engine with access to all the information it has been trained on and should not be confused with searching for information in a database. 
   
• Great potential: In addition, there is great potential in these models, which was thematized during UiB AI’s seminar UiB AI #5 ChatGPT – trussel eller mulighet I forskning og utdanning? (youtube.com) The seminar dealt with the significance of developments within AI tools for research and education.   

You never know what data the model is trained on 

As mentioned above, every generative model must be trained on a set of data. The data used during training will greatly influence the results you get, and this is something you must be aware of when receiving a response from the generative model. Just as our opinions and attitudes can be shaped by the information we have; generative models will produce content in line with the data they are trained on.  

As a user of these services, you can never be certain what data has been used in training, unless the services have made this available in a transparent way. Even though generative AI can be useful tools, domain expertise in the relevant field is necessary to be able to assess the reliability of the content these tools produce. 

For more information on how data can and has influenced AI to make false conclusions, see for example Rise of AI Puts Spotlight on Bias in Algorithms - WSJ. 

The model is a result of the data used in training - Garbage in = garbage out  

Even if you know what data a model is trained on, it does not necessarily mean that it produces sensible results. Generalising a bit, one can say that a model that uses high-quality data will usually produce high-quality content. Similarly, a model that is trained on low-quality data will produce low-quality content. 

As a user of these services, you do not know the quality of the data or how they are processed. If you blindly trust the result of a generative model, you therefore risk using unreliable answers. If you ask ChatGPT who was the rector at UiB in 1955, you get Asbjørn Øverås as answer, and not Erik Waaler who is correct. This is an example of factual errors, something you can read more about in Professor Jill Walker Rettberg’s article in NRK. 

Photo:

UiB

You do not control the data you send in 

By using generative models on the internet, you send information to servers whose location you do not necessarily know. The EU has a very strict set of rules that regulate what companies can and cannot do with your information, but for web-based services there is no guarantee that they operate in the EU/EEA according to these regulations. 

Unless the company that delivers the model you use has committed to handling your data in a lawful way, you risk that the data is used to train other models or end up astray. It is therefore very important that you are aware of what data you send, like most other services on the internet. 

For example, students’ work such as exam answers are not allowed to be sent to generative models, as exam answers are considered personal information. In all cases where UiB is to send personal information to a third party, there must exist a data processing agreement. 

Language models have a limited scope 

At first glance, it may seem like ChatGPT and similar language models work very much like humans when it comes to thinking and reasoning. However, there are several things that ChatGPT simply cannot do because it is a language model. For example, it cannot remember facts and will often present factual errors (“hallucinations”) in a very convincing way. ChatGPT also cannot perform calculations, assess, reason, or think logically. 

Digitalization, technology, and artificial intelligence are changing our subjects and the working life across industries. Artificial intelligence - also in forms other than generative models - is being used in many contexts. In the future, the combination of specialized domain knowledge and digital understanding, including familiarity with artificial intelligence, will be crucial in both work and civic life. 

The emergence of new and accessible tools has different implications for different subjects and disciplines, and different faculties and departments may therefore have different approaches to their use. Regardless of this, there are legal frameworks, regulations for plagiarism and cheating, and for citation that must be respected. 

Microsoft copilot for web

As part of the Microsoft package at UiB, all employees and students have access to Microsoft Copilot for web, Microsoft's chatbot that uses Open AI's GPT 4 model. This is the same model used in the paid version of ChatGPT, and it allows both text and images to be used as input, or "prompts," when using the service.

Because UiB has a data processing agreement with Microsoft, it is possible to use tools based on artificial intelligence in a safe manner. However, the solution is not approved for confidential or strictly confidential information.

Read more about Microsoft Copilot for web (fomerly Bing Chat Enterprise) in the news story from På høyden.

How to use UiBchat

To get started, open your browser, go to chat.uib.no, and log in with your UiB account.

What distinguishes UiBchat from ChatGPT?  

• With UiBchat data is stored locally on your computer  

• Chatlogs are stored temporarily in your browser and are not accessible from other devices 

• Data is not used to further train the language model  

• Prompts and conversations are processed but not stored in a Microsoft data center facility in Stockholm as regulated through a DPA (Data Processing Agreement).  

As always when using generative models, be aware of the challenges and pitfalls. You need domain expertise and a critical approach to be able to assess the reliability of the content it produces, even from UiB tools. Only use green data with UiBchat.  

A pilot during the spring semester 2024

UiBchat will be piloted until the summer 2024. Unstability and errors may occur.  

• Information about how to use UiBchat: User documentation 
   
• Contact for questions or need for user support: UiBhjelp

Artificial Intelligence Tools and GDPR  

One of the challenges with the use of artificial intelligence tools like ChatGPT and the data protection regulation (GDPR) is that the data used to train the tools may contain personal information. This personal information is fed in the tool from various sources, both from the internet and from users. It is uncertain whether this personal information has been collected legally, and data protection authorities from several countries have been skeptical of such services for this reason. 

Users must be aware that solutions based on artificial intelligence use prompts or otherwise uploaded to improve the service. This means that personal information that is entered is stored and used for further training. Be aware that requests sent into the service may contain sensitive personal information. 

According to the Norwegian Data Protection Authority (DPA), companies must especially be aware: 

• That the company’s own setup and configuration of services require technical competence to avoid creating vulnerabilities (similar to cloud services more generally) 

• That the implementation and integration of artificial intelligence tools require measures for their own information security and their own personal data security (in addition to the service’s own measures) 

• That requests sent in and responses to these can be stored in the service provider’s own history or used by the service provider for “further development purposes”.

Read more on the DPA’s website: Datatilsynet følger med på utviklingen av ChatGPT  (in norwegian)

Academic integrity is a general norm that governs what is expected of, among others, UiB's students. We expect students to trust their own skills, make independent assessments, and form their own opinions. Generative language models like ChatGPT and other generative tools raise questions related to both source use and requirements for independence. Generally, it is required that the answer in an exam is an independently produced text. This means that submitting a text that is wholly or partially generated will be considered cheating, unless it is cited in an honest manner. Read more on the website Academic integrity and Cheating. 

Academic integrity is an overarching norm that governs what is expected of UiBs PhD candidates. The PhD program consists of two parts: the training component, and the thesis work. Exams in the training component of the PhD education are subject to the same legal framework, regulations for plagiarism and cheating, and for citing sources as exams at bachelor and master level. The thesis work is research and is subject to the same framework for scientific integrity as all research at UiB. For more information about scientific integrity, please look at the website, see Research Ethics. 

In general, software used in academic work should be referenced when the software impacts the results, analyses, or findings presented. AI tools should be considered as software and not as co-authors since any attribution of authorship implies responsibility for the work, and AI tools cannot assume such responsibility. 

An AI generated text is not possible for others to recreate. In academic works, it should therefore be clear how the generator was used. For example, the time and scope, and how the result was included in the text. Often it is relevant to reflect the input used in the chat. For a long answer from the text generator, this can be added as an attachment. Be aware that there may be subject-specific guidelines for how the use should be documented as AI tools can have different uses in different subjects. 

The example below shows how you cite a AI generated text in the bibliography using the referencing style APA7 

• In line: text (OpenAI, 2023)  

• In the bibliography: OpenAI. (2023). ChatGPT (April 20th version) [Large language model]. https://chat.openai.com/. 

For students who wish to gain more digital understanding, knowledge, and competence, UiB offers small courses that are available to all students regardless of what they are studying. Read more about this offer on the DIGI website. 

DIGI101 - Digital Source Criticism (in norwegian) has been updated with a new module on “Science in Artificial Intelligence”, which addresses the use of chatbots. The module provides an overview of what characterizes information generated by AI tools and how to relate to this information. The course is only available in Norwegian. 

Several faculties at UiB have created their own guidelines for use of language models and other AI. At UiB, it is up to the academic community to assess the use of such tools, and the students must familiarize themselves with the guidelines in the relevant study. 

The Faculty of Social Sciences: Guidance on the use of chat robots at the Faculty of Social Sciences 

The Faculty of psychology: Information about the use of Artificial Intelligence at the Faculty of Psychology 

The Faculty of medicine: Bruk av kunstig intelligens ved Det medisinske fakultet (Norwegian)